Privacy policy

Privacy Policy
 At NEATILY, we are committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, protect, and disclose your Personally Identifiable Information (PII) when you visit or make a purchase from our website.

Information We Collect
 We collect information to ensure a seamless shopping experience and secure order fulfillment：
 Information You Provide: When you place an order, create an account, subscribe to emails, or contact support, we may collect your name, email, shipping/billing address, phone number, and payment information.
 Automated Information: When browsing our site, we automatically receive your IP address, device/browser details, and interaction data via cookies and similar technologies.

How We Use Your Information
 We use the information for the following purposes:
 Order Fulfillment: To process payments, arrange shipping, and send order updates.
 Customer Experience: To personalize your experience and improve our website and product offerings.
 Security & Fraud Prevention: To protect against unauthorized transactions and abuse.

Data Protection & Security
 Encryption: All sensitive payment data is transmitted via Secure Socket Layer (SSL) technology and encrypted by our payment gateway providers.
Access Control: Personal data is stored on secure networks accessible only to authorized personnel who must keep it confidential.
 No Card Storage: NEATILY does not store your credit or debit card details on our servers after a transaction is completed.

Third-Party Disclosure & Marketing
 We do not sell, trade, or transfer your PII to outside parties for their independent use, except for trusted partners who assist in our business operations.
 Marketing Partners: We allow partners like Meta, Google, and AppLovin to use cookies/pixels to deliver relevant ads. Their data collection is governed by their own privacy policies.

Cookies Policy
 We use cookies to recognize your browser and remember certain information.
 Types: Strictly Necessary (site function), Performance (analytics), and Marketing (ads).
  You can disable cookies via browser settings, though some features may not function properly.
 
Third-Party Links
 Our site may link to third-party websites. NEATILY is not responsible for the privacy practices or content of these independent sites.

Legal Compliance
 CalOPPA: Users may visit anonymously; policy changes will be posted here; users may contact us to correct their data.
  COPPA: We do not knowingly collect data from children under 13. Any such data found will be removed immediately.
  CAN-SPAM: We avoid misleading subject lines and always include an unsubscribe option in marketing emails.
 
Data Breaches
 In the event of a data breach, we will:
  Notify affected users via email within 7 business days.
  Post a notice on our website within 7 business days.

Contact Us
 If you have any questions about this Privacy Policy, please contact us: service@neatily.com